Frequently Asked Questions - Natural Paw

Natural Paw's sister company, ORI Graystone Natural, is launching an all-new granular tofu cat litter in January focused on serving pet parents with automatic self cleaning litter boxes. Using the same great all-natural plant based ingredients as Natural Paw's tofu cat litter, ORI is a small granular shape that can easily be sifted through your litter robot. While ORI's granular litter is also compatible with regular and sifting litter boxes, it was developed specifically for use inautomatic litter boxes. You can pre-order ORI's granular tofu litter in our most popular unscented starting on November 1, right here on naturalpaw.pet. The clumping, dust control and odor control properties are the same on ORI's granular litter as they are on Natural Paw's pellet tofu litter. It is also the same lightweight 4.5lb bag that lasts 1 cat 1 month.

You can find more information on our web, so please take a look.

No! Please DO NOT purchase Natural Paw tofu cat litter pellets if you own the Breeze Cat Litter System. Breeze Litter System uses cat litter pellets that are not absorbent or clumping as the liquid runs through the pellets to the pee pads. Natural Paw tofu cat litter is clumping and therefore will not allow the liquid to filter through the pellets to the pee pad. We know it is tempting to try our litter pellets if you own a Breeze system as Natural Paw tofu litter is less expensive but this will not work for you so please do not purchase.*Please note that ORI's granular litter is also not compatible with the Tidy Cats Breeze cat litter system.

Autoship can be changed or canceled at anytime at no cost to you. You can also update contact information (including address) as well as the type of litter and frequency of delivery. If you do not see the delivery frequency that you want, pleasecontact usand we can schedule deliveries based on your needs. Please reference above for how to subscribe to ourautoship program.

Autoship! Our autoship feature is a simple three-step process and will give you 20% off on your first order and 10% off on future orders.

Step 1: click on "account" to create an account with Natural Paw

Step 2: go to the "shop" tab and click on the box that says "autoship"

Step 3: select your favorite scent of tofu cat litter as well as the delivery cadence (monthly, bi-monthly...) The 20% discount will be automatically applied at checkout so you're all set! ORI's granular litter will be on pre-sale starting November 1, . Autoship will not be available until January , once the product is in stock.

It's simple!1 cat = 1 bag = 1 month. Our clumping litter is also great for multi-cat homes. The Natural Paw tofu cat litter system is built for pet-parents who do not like to keep large unsightly tubs of litter in their pantry. Our simple system will keep the litter where it belongs, in the box! Alternatively, if you like to purchase in bulk to make sure you never run out or for maximum savings, we recommend an8 pack of litter, which will last up to 8 months!

All orders over $60 ship free!We recommend you try our multi-pack litter for the best value and free shipping (20% off for a 4 pack and 30% off for an 8 pack). If you prefer to receive one 4.5 pound bag each month, shipping is calculated at checkout based on your zip code and weight.We offer shipping only to the United States. Please note that Alaska and Hawaii orders typically take longer to deliver.

A tracking number will be assigned within 2-3 days after your order and will be emailed to you. You can also login to your Natural Paw account on our homepage for tracking.Typically, orders take 2-3 days from the time of order to ship and shipping takes 3-5 days on average for a total time of 5-8 days from order to delivery. Please note that customers in Alaska and Hawaii should expect extended lead times.

Please check out the Natural Paw YouTube channel to learn about how to integrate tofu cat litter into your existing litter. We recommend slowly introducing tofu cat litter to your feline friend. Since tofu cat litter is plant based, many cats don't know what to think at first (is this food? a toy?). Replacing the existing litter with 1/3 tofu litter on the first day and integrating more and more tofu litter over a 7-10 day period will allow the cat to get used to Natural Paw. Natural Paw uses pelletized cat litter withpellets that are between 2mm and 3mm wide and about 1 inch long. You should keep the litter box between 2-5 inches high (yes it's not as much litter needed in your litter box compared to traditional litter!). That is because our litter is five times more absorbent than traditional clay litter. You should also expect Natural Paw to be septic-safe and flushable! No more late-night trips to the dumpster. When you open your bag of tofu litter you should not see any dust-cloud when pouring into the litter box, which you normally see with clay litter - tofu litter is 99% dust-free! Lastly, Natural Paw tofu litter is lightweight and therefore a much smaller package than clay litter.Our 4.5 pound bags of litter measure 8" long, 8" wide and 3" deep. This small footprint helps keep shipping costs low and allows for easy handling. Each bag comes with a convenient handle for lifting and pouring.

No, at this moment Natural Paw Tofu Cat Litter is focused on providing an easy-to-follow monthly solution, which is1 bag = 1 cat = 1 month. If you have never purchased Natural Paw Tofu Litter before, please purchase 2-3 bags per litter box to start before you transition to the 1 bag per cat per month plan. The litter is super absorbent allowing our pellets to absorb up to 5 times the amount of liquid when compared to leading clay based litter brands. This allows our bags to be lightweight and easy to handle. Thanks for your question and please feel free tocall us anytime if you have any further questions at (804) 245 .

Hi, great question! Yes, our natural botanical scents arenon-toxic and eco-friendly. Natural essential oils gently calm you and your furry friend with subtle smells that don't overpower. Our unique aromatic compounds are obtained through distillation (via steam and/or water) or mechanical methods, such as cold pressing. Our litter pellets release additional scent on contact, allowing smells to be contained during use. Two of our scents, original/unscented and charcoal, do not use botanicals.Charcoalis simply a natural filtering agent that helps reduce the strong ammonia smells found in cat urine. Our charcoal is great to mix in 1:1 into your favorite scent for additional ammonia smell control!

Great question! We have made a video for you to get a visual of how Natural Paw tofu cat litter clumps and then further breaks down to make it soluble in water and flushable. You can view the videohere. As you can see, the super absorbent litter pellets tightly clump making the litter easy to scoop. Once immersed in water, such as the toilet, the clumped litter quickly degrades making it easilyflushable. During the tests in the video, you can see that competitive litter such as clay, paper, walnut, silica crystals and wood were not able to be flushed. Flush away!

TofuKitty Club is no longer shipping to their customers and they have recommend Natural Paw as the best tofu cat litter product to their customers! Thank you for your confidence, TofuKitty Club! While there are many similarities with TofuKitty Club litter, there are a few key differences to be aware of:

1. Pack Size: we offer a 4.5 pound bag of tofu cat litter, which is distinct from the 10 pound bag that TofuKitty Club offers. Our product has been specially formulated to be more absorbent allowing a lighter bag to be more effective in your litter box. Please see above, but 1 cat = 1 bag = 1 month!

2. Subscription: while TofuKitty Club is built off of it's subscription model, Natural paw offers a deeper discount for subscribers that select autoship as well as one-time purchase customers.

3. Channels: unlike TofuKitty Club, Natural Paw is built to meet your shopping needs by being sold in a variety of channels to include: our website, Amazon, Chewy and your local independent pet store! If your local shop does not carry Natural Paw, please feel free to recommend them and we will work with them to make sure they carry our product for you!

Yes! If you are an independent pet shop in the United States please visit naturalpawwholesale.com for more information. We are a small business that supports other small businesses. Our product line is specifically targeted to small independent pet shops and that is our primary concern. While we do sell online, we do so to ensure the integrity of our MAP and pricing and will never sacrifice an online price to compete with in-store pricing. Wholesale pricing is not offered to the general public primarily due to the high cost of shipping.

Yes, tofu cat litter is safe for expecting mothers. However, please note that there is a risk of toxoplasmosis from feces so please do not handle feces while pregnant. The FDA and CDC have done studies to show that clay litter is a significantly higher risk to pregnant mothers due to the high level of dust, which can transfer the parasite. As Natural Paw is dust-free that risk is lowered. Since the product is septic-safe, there is an additional degree of safety by not having to bag and handle the product.

As a Wholesaler or Importer, When you would like to add Tofu Cat Litter in your product line or When you would like to swift to a new supplier, There are always many things to do before you finalize it. Here are some of the steps and suggestions that you might need to take into considerations before and during actions

1: Collecting Price:

The price is basically influenced by the Formula/ Raw Materials of the Tofu Cat Litter. So let’s get to know the Formula of a Tofu Cat Litter=Beans/ Peas Residue Powder+ Guar Gum+ Water. And the structure of the formula will affect the price accordingly.

2:Samples Collecting:

Based on point 1, you will start to collect samples from different suppliers. How are you going to test or tell the Tofu Cat Litter sample is a good one? Check those points bellow.

3: Amount of Consumption:

By using 20ml of water injected into the Tofu Cat Litter, You will find that a good Tofu Cat Litter will be agglomerated within 1.5s. Yes, 1.5 seconds. And normally the less Tofu Cat Litter is used, the better it is, the less Tofu Cat Litter is consumed and the longer it will last.

4: Agglomeration Ball, not loosen

When the Tofu Cat Litter is agglomerated into balls, you can pick it up and drop it above 100cm high above the floor and notice the ball is still into a good shape, not loosen.

Link to Mimine

Or leaving the agglomeration into the litter box over night for about 12 hours, drop it to the floor from 100cm high space, the ball should still remain a good shape.

5: Degree of Hardness of the Agglomeration Ball

Not too soft and not too hard, in medium.

If it’s too soft, it will be not easy into ball. If it’s too hard, it contains too much Guar Gum or other impurities.

6: Solubility

Place the Tofu Cat Litter agglomeration ball into 500ml water, 85% of them are soluble and dissolvable without bulky impurity or too much viscosity.

7:Scents and Flavors:

Normally we would recommend Natural Scent is the best flavor to the cats. While due to the different flavors/scents preference in various markets, We also provide various scents to meet the demands such as green tea, lavender, rose, milk, ect

8: Storage of Tofu Cat Litter

Keep it dry against moisture or wet.

If the Tofu Cat Litter is affected with damp, it will absorb less liquid and not agglomerate very well.

So making sure that you can keep your Tofu Cat Litter into dry space.

9: Humidity

Normally the moisture content is within 13% which will meet the requirements of storage and transportation. While our own finished Tofu Cat Litter products are around 10% under our own formula which have been proven to be perfect percentage.

10: Packaging

10A: Normal standard bag with a ventilation hole

This one is much more popular on the market. And the ventilated hole on the bag is required normally. When there is collision during the transportation between each carton, the air pressure will be released by the air ventilated hole to protect the Tofu Cat Litter inside, even the collapse of the carton will not affect the Tofu Cat Litter too much. While without the ventilated hole on the bag, when the temperature is too high, there will be humidity occurred inside the bag, making the Tofu Cat Litter damped.

10B：Air-Vacuumed Bag Packaging

Air-Vacuumed Bag packaging is also preferred and adopted by some of our clients. But due to the collision between each bag during transportation, there will be 1-2% amount of products  with air leaking which is acceptable if it does not affect the application.

This article is fully enough for wholesalers or importers who have importee and sold or are going to import and sell the Tofu Cat Litter as guideline to tell the quality among different qualities. And of course you might also have came across many different problems during purchasing, selling, or transportation, please feel free to leave me message or me if you there are any questions that you might have.

We can have further discussion together.

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